Ursus Travel LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Customers opt in to receive non-marketing SMS messages from Ursus Travel LLC by voluntarily providing their phone number and checking the SMS consent checkbox on our website booking/contact form. The checkbox is not pre-selected. Messages may include travel updates, appointment reminders, booking notifications, and cancellation notifications. Message frequency may vary depending on the customer's interactions and bookings. Message and data rates may apply. Customers can reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase.
We may collect the following personal information:
Name
Email address
Phone number
Travel preferences and inquiry details
Communication history (emails, SMS, call notes)
We collect this information when you:
Fill out a form on our website or funnel
Schedule an appointment
Contact us directly
Engage with our services
We use your information to:
Schedule and manage appointments
Send confirmations and reminders
Provide travel planning services
Respond to inquiries and requests
Improve our services and customer experience
By providing your phone number and/or email, you consent to receive communications from Ursus Travel LLC, including:
Appointment confirmations and reminders
Service-related updates
Follow-up messages
SMS Disclosure:
Message frequency may vary
Message and data rates may apply
You can opt out at any time by replying STOP
Reply HELP for assistance
Email:
You may unsubscribe at any time using the unsubscribe link in emails
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only when necessary to:
Provide requested services (e.g., travel suppliers, booking partners)
Comply with legal obligations
Protect our rights and prevent fraud
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.
We retain your information only as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal or regulatory requirements
You have the right to:
Request access to your personal data
Request corrections or updates
Request deletion of your data (where applicable)
Opt out of communications at any time
To make a request, contact us at: [email protected]
We may use third-party tools (such as CRM systems, email platforms, and booking tools) to operate our business. These providers are required to maintain appropriate data protection standards.
Our website may use cookies or tracking technologies to:
Improve user experience
Analyze website performance
You can control cookie preferences through your browser settings.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Ursus Travel LLC
Email: [email protected]
Phone: (943) 270-3730